Cookies Policy | Crowngold Casino

1. What are cookies?

Cookies are small text files or similar data files that may be placed on your computer, mobile device or other internet-connected device when you visit a website. They allow a website to recognise a device, remember certain information and support a consistent browsing experience. Cookies do not normally identify you by name on their own. However, information collected through cookies may be combined with other information where permitted by applicable law.

Some cookies are set directly by Crowngold Casino. Other cookies may be set by service providers that support website functionality, security, analytics, communications or other online services. These third-party cookies are controlled by the relevant third party and may be subject to that party’s own privacy and cookie policies.

Cookies may be session cookies or persistent cookies. Session cookies are temporary and are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The precise duration of a cookie can depend on its purpose, its provider and your browser settings.

Similar technologies

We may also use technologies that perform a similar function to cookies, such as pixels, tags, software development kits, local storage and device-related identifiers. In this policy, we use the term cookies to refer broadly to cookies and these similar technologies.

2. How cookies may be used

Cookies may be used for different purposes depending on the service, page or feature you access. Some cookies are essential for the website to operate, while others help us understand usage, remember preferences or improve relevant content. We aim to use information collected through cookies in a proportionate and responsible way.

Strictly necessary cookies: These support core website functions, including page navigation, account access, session management, security controls, fraud prevention and the operation of requested features. The website may not function properly without these cookies.
Preference cookies: These remember choices such as language, region, display settings or other preferences. They can help make later visits more convenient and consistent.
Performance and analytics cookies: These help us understand how visitors use the website, such as which pages are visited, whether pages load correctly and where users may experience difficulties. The information can be used to monitor and improve website performance.
Security and risk-management cookies: These can help identify unusual activity, protect accounts and transactions, prevent misuse and support compliance with applicable requirements.
Functionality cookies: These support optional features and services that you choose to use. If you decline them, some non-essential features may be unavailable or may not work as intended.
Advertising or measurement cookies: Where used and permitted, these may help measure campaigns, limit repeated advertising or provide information about how visitors respond to promotional activity. We do not use this description to promise that any particular advertising technology is active at all times.

The categories above are provided for general information. The exact cookies used may change as website features, technology, service providers and legal requirements change. A cookie preference tool, where available, may provide more detailed information about current categories and choices.

3. Information collected through cookies

Depending on their purpose, cookies may collect information such as your device type, browser type, operating system, IP address, general location, pages viewed, links selected, session dates and times, referring website, language preferences and interactions with website features. Cookies may also record whether a page or message has been viewed and whether a particular setting has been selected.

Information collected through cookies may be used to provide requested services, maintain a secure session, remember your settings, troubleshoot technical issues, understand website traffic, detect suspicious behaviour, improve content and support responsible operation of the website. We may also use aggregated or de-identified information for reporting and analysis.

Where cookies are associated with an account or another identifier, the information may be treated as personal information under applicable privacy law. Our Privacy Policy explains how personal information may be collected, used, disclosed, stored and handled, as well as the rights and choices that may be available to you.

Cookies are not intended to replace identity, age or customer verification processes. If you use gambling-related services, we may need to collect and verify information separately to meet legal, security, responsible gambling and operational requirements.

4. Your cookie choices and browser settings

You may be able to accept, reject or delete cookies through your browser settings. Most browsers allow you to review stored cookies, block some or all cookies, delete cookies when the browser is closed or receive a notification before a cookie is placed. The steps vary between browsers and devices, so you should refer to the relevant browser or device instructions.

Where a cookie banner, consent tool or preference centre is available, you can use it to manage optional cookie categories. Your choices may apply only to the browser or device used to make the selection. If you access the website from another browser or device, you may need to set your preferences again.

If you disable or delete cookies, some website functions may not operate correctly. You may be signed out of an account, lose saved preferences or need to repeat certain settings. Strictly necessary cookies may continue to operate where they are required to provide a service, protect the website, maintain security or comply with applicable obligations.

Do not track signals

Some browsers and devices provide do-not-track or similar signals. Because there is no consistent industry standard for responding to these signals, the website may not respond to them in every circumstance. You can still manage cookies using browser controls and any preference tools made available on the website.

5. Third-party services, updates and contact

Crowngold Casino may use third-party providers to support areas such as website hosting, security, analytics, customer support, payments, communications, fraud prevention or technical performance. These providers may use cookies or similar technologies on our behalf or as independent service providers. Their handling of information may be governed by their own terms and privacy notices.

Links to external websites, applications or services may be provided for convenience. Once you leave the Crowngold Casino website, the relevant external provider’s privacy and cookie practices may apply. We recommend reviewing those policies before submitting personal information or enabling optional technologies on an external service.

We may update this Cookies Policy from time to time to reflect changes in technology, website functionality, service providers, legal requirements or our information practices. When changes are made, the updated version will be published on this page with a revised date where appropriate. You should review this page periodically to remain informed about how cookies may be used.

If you have a question about this Cookies Policy, your cookie preferences or the handling of information collected through cookies, please use the available contact or support options on the Crowngold Casino website. Do not include unnecessary sensitive information in a general enquiry. Requests relating to personal information may be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used as described in this policy, subject to the choices and controls available to you. Where consent is required for optional cookies, we will seek it through the relevant consent mechanism.